For hosting services with monthly billing, Vedic Labs offers a 7-day money-back guarantee, for the initial term of service only.
No partial or prorated refunds are offered after the initial money-back guarantee period.
If a customer disputes a setup / renewal charge for any account, Vedic Labs will not re-activate the service, unless the customer covers all fees involved, including the chargeback fee and any other transaction fees.
Accounts terminated due to policy violations will not be refunded.
The purpose of the money-back guarantee is to allow customers enough time to test Vedic Labs hosting services, and/or to be able to reverse possible erroneous payments. Vedic Labs reserves the right to refuse cancellation requests, in cases of a repeating abuse of the money-back guarantee policy - e.g. opening and refunding an account and then opening it again, or making too many cancellation requests for the mere purpose of using a free hosting service.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.