Cancellation & Refunds Policy.

Refunds

For shared hosting services with annual billing, Vedic Labs offers an unconditional 10-day money-back guarantee. If the customer wishes to cancel a hosting account on a shared server within the initial 10-day period for any reason, he/she has to notify Vedic Labs by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or via а ticket posted through the website, and the payment will be promptly refunded. Since all domain registrations are irreversible and non-refundable, they will be subject to an annual registration fee for a separate/standalone domain. Therefore, if the customer purchased a hosting account with a domain registration, the domain registration fee will be deducted from the refund amount. As the customer is the sole owner of the registered domain name, arrangements can be made to transfer its registration to another provider.

For hosting services with monthly billing, Vedic Labs offers a 7-day money-back guarantee, for the initial term of service only.

No partial or prorated refunds are offered after the initial money-back guarantee period.

If a customer disputes a setup / renewal charge for any account, Vedic Labs will not re-activate the service, unless the customer covers all fees involved, including the chargeback fee and any other transaction fees.

Accounts terminated due to policy violations will not be refunded.

The purpose of the money-back guarantee is to allow customers enough time to test Vedic Labs hosting services, and/or to be able to reverse possible erroneous payments. Vedic Labs reserves the right to refuse cancellation requests, in cases of a repeating abuse of the money-back guarantee policy - e.g. opening and refunding an account and then opening it again, or making too many cancellation requests for the mere purpose of using a free hosting service.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the order id and invoice.

Promotiona / Sale offers returns

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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